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Security & Privacy

Cookies need to be enabled on your computer to order from any online store. They're tiny text files stored on your computer that remember what you have in your basket, wishlist and recently viewed items. If you don't have cookies enabled (most browsers automatically have cookies enabled but you can turn them off should you desire) you'll still be able to view our site, but will only be able to order by calling us on 0845 430 8743 (+44 118 976 7676 if overseas).

What Katie Did also use affiliate cookies so that we can keep a record of any sales made by customers visiting sites showing our banners before visiting our site.

Finally, What Katie Did also use cookies by Google (AdWords and Analytics) which allow us to determine what online advertising is most effective and also to see how customers use our site and in doing so improve customer experience.

Your privacy is very important to us. We do not send unsolicited mail either via email or by post. On the order page you are given the option to opt out of our mailing list. In addition we will never sell or give your details to any other company.

All information collected is through the ordering/registration process and is in accordance with the Data Protection Act 1998 (our Data Protection number is PZ8799892).

We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service. The type of information we will collect about you includes: your name, address, phone number and email address. We do not keep your credit card details on file. We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

London Boutique: What Katie Did, 26 Portobello Green, 281 Portobello Road, London, W10 5TZ
Tel: 0345 430 8943

Los Angeles Store: What Katie Did, 3420 W Magnolia Blvd, Burbank, California, 91505 USA
Tel: 1 877 221 2472 or 1 818 955 7710 (from outside US)

Head Office:

What Katie Did,
Unit 8 The Old Mill, 61 Reading Road,
Pangbourne, Berkshire, RG8 7HY

Tel: 0345 430 8743 or
+44 118 976 7676 (from outside UK)

Registered in England with company number: 05752881